Effective Date: 01/01/2025
Espercea our values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, phone number, email address, and service location when you contact us or book a service.
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Technical Information: IP address, browser type, and device details when you visit our website.
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Service Details: Information about your air conditioning system and service history.
2. How We Use Your Information
We use the collected information to:
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Process service requests and provide support.
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Improve our services and website experience.
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Send service updates, promotions, or important notifications.
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Comply with legal requirements.
3. Data Protection & Security
We take appropriate measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet is 100% secure.
4. Sharing of Information
We do not sell or rent your personal information. We may share it with:
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Service Technicians: To provide requested services.
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Legal Authorities: If required by law.
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Third-Party Service Providers: For website analytics and marketing (with consent where required).
5. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve user experience and analyze website traffic. You can manage cookie preferences in your browser settings.
6. Your Rights & Choices
You have the right to:
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Access and update your personal information.
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Request data deletion where applicable.
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Opt-out of marketing communications.
7. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with the updated effective date.
8. Contact Us
For any privacy-related concerns or requests, please contact us at:
Email: info@espercea.com
Phone: +91 7619069976
Address: 25/49 karachi kahana, mall road kanpur-208001